Privacy Policy
Privacy Policy
We are committed to protecting your privacy. If you have any questions or concerns, please email us at:
1. Information we collect
This notice applies to all information collected or submitted on thenormanknight.co.uk. We collect this information in order to provide you with our products and services, or for technical reasons.
Personally identifiable information we may collect includes name and contact details including email address, as well as demographic information such as postcode, preferences and interests.
Non-personally identifiable information we may collect includes the type of device you are using to view the website, anonymous usage statistics, and anonymous information such as your internet service provider, IP address and browsing software. We also use cookies, which enable the website to remember your information if you return to the site.
2. Visitors to our website
Google Analytics
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to understand things such as the number of visitors to various parts of the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Use of cookies
You can read more about how we use cookies on our Cookies page.
Newsletter
If you sign up for our newsletter, which is administered through Mailchimp, we will store some of your information, including your email address, IP address and certain information about the links you click within the emails we send you, on a Mailchimp server. Neither we nor Mailchimp will ever sell your email address or share it with any other party, unless legally compelled to do so. You are free to unsubscribe from our newsletter at any time by following the instructions within the email or by contacting us at the address above.
3. How we use your information
We will not sell, distribute or lease your personal information to third parties except where necessary to complete the functions of the website, as in the case of Mailchimp. When you email us, we will use your email address only for the purpose of responding to you. We may use anonymous information about how visitors use our site to inform decisions about the website's content and design.
We may disclose your information in response to a court order or other legal process, or where necessary to investigate suspected fraud or illegal activity, or to protect our rights and property.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible and we will correct it promptly.
4. Data security
We are committed to ensuring your information is secure. We will never provide access to our databases to any third party except to the extent necessary to operate the website. No method of transmission over the internet is 100% secure, and while we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to us.
5. Access to personal information
To request access to the information we hold about you, please put your request in writing to the address provided above, including your full name and email address along with two forms of identification from the list below.
Accepted forms of ID include a current UK or EEA passport, UK photocard driving licence, EEA national identity card, or financial statements and utility bills issued within the relevant timeframes. We will accept copies, though we reserve the right to request originals where photocopies are not sufficiently clear.
A reasonable fee may be charged for requests that are manifestly unfounded, excessive or repetitive.
6. Changes to this policy
We reserve the right to change this policy at any time. Your continued use of our website constitutes agreement to the current policy.
7. Links to other websites
Our website may contain links to other websites. Once you leave our site, we have no control over those websites and are not responsible for their privacy practices. We encourage you to review the privacy statement of any external site you visit.